You can add them to shopping cart and proceed to checkout for placing your order online. You will receive an order acknowledgment with order details after online order.

It is not necessary to create an account for online purchase, you can select Guest Checkout to place an order without an account.

However, creating an account offers additional benefits:

• Your contact information will be saved securely for a faster checkout
• Track your order status and history

If you place an order as a guest, please check our notifications at your email box. Please remember to check promotional and junk mail box if you can’t find it.

If you place an order as a member, please log in and check the status of your order under “Quote Request” or “Orders”.

SGS TIC Mall only accepts US$ for checkout.

You will receive a test application form, sample requirement and delivery details in confirmation email upon successful payment, please complete the form and send the required sample(s) to our competence center in Hong Kong.

Please contact your dedicated specialist to submit your request. It will be reviewed case by case depending on the order process.

No, you can’t cancel and refund the paid order unless there is a quality or service delivery issue.

Surgical masks meeting ASTM Level 2 or Level 3 will be able to filter ≥98% bacteria and 0.1μm particulates, while ASTM Level 1 can only filter ≥95% bacteria.
EN14683 Type I and Type II can filter ≥95% and ≥98% bacteria, Type I has a higher breathability than Type II, both are non-resistant to fluid. Type IR has the same bacteria filtration efficiency as Type I, just as Type IIR and Type II, but Type IR are resistant to fluid. 

According to the harmonized test standard, the particle size 0.3 μm is mainly used in the PFE test for respirator using NaCl aerosol. While particle size 0.1 μm is used in the PFE test for surgical mask using latex spheres. We must be careful when interpreting this claim on the product to see if the correct standard is used.